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Banglalink, GP offer free talktime against call drop

Banglalink chief executive officer Ziad Shatara speaks at a news conference at its office in Dhaka on Sunday on the introducing of its ‘Minute Back on Call Drop’ offer. — New Age photo

Banglalink chief executive officer Ziad Shatara speaks at a news conference at its office in Dhaka on Sunday on the introducing of its ‘Minute Back on Call Drop’ offer. — New Age photo

Mobile phone operators Banglalink and Grameenphone on Sunday (28 September 2014) launched one-minute free talktime service for their subscribers if they face any drop in calls within their respective networks.

Banglalink officials at a news conference on Sunday morning announced the offer while GP in the evening made its announcement through a press release.

According to Banglalink officials, the offer will be valid for Banglalink-to-Banglalink calls where the subscribers will be notified through SMS about the free one-minute talktime after they face any call drop.

‘If one subscriber faces a call drop then he or she will get the first minute free in the next call,’ a Banglalink official told New Age adding that the offer would come into effect on Monday (today).

‘The offer is only valid for Banglalink-to-Banglalink calls because when other operators are involved then it is hard to determine the faulty party,’ he said.

‘Banglalink is committed to its subscribers to provide the best value proposition. The innovative feature of Minute Back on Call Drop is a unique and unprecedented proposition in the market, a testament to the capacity development and superiority of our overall network strength,’ said Banglalink chief executive officer Ziad Shatara at the briefing at the company headquarters.

Grameenphone, however, said the offer was launched as a treat to all its customers on Eid-ul-Azha and a part of the run-up to celebrating 5-crore GP customers in Bangladesh.

The GP offer will be valid from October 1 for GP-to-GP calls where the customers will get one-minute free talktime if they face call drop, said the GP release.

A GP subscriber, however, will get maximum 5 minutes of free talktime daily for call drops.

‘Grameenphone is approaching the significant mile stone of 5-crore customers. We want everyone to be able to rely on our superior network quality, hence we offer all our customers who experiences a dropped phone call within our network 60 seconds reimbursement for that call. This is a token of appreciation to all our customers in the spirit of Eid-ul-Azha, and also a small teaser for more celebrations to come,’ GP chief marketing officer Allan Bonke said in the release.

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Source: New Age

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